Weaver's Needle & Frame
Needlepoint / Counted Cross Stitch / Custom Framing


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Weaver's Needle & Frame
Orders Only: 888-615-1444

1610-2 Newbury Road
Thousand Oaks, CA 91320
805-499-7979 Phone
805-499-5184 Fax
weavers.needle@verizon.net

Store Hours:
Mon. and Wed.-Sat.
10:00 a.m. - 5:00 p.m.
Tuesdays
10:00 a.m. - 8:00 p.m.
Closed Sundays


We accept MasterCard, Visa, Discover and Now American Express

Customer Service

At Weaver's Needle 'N Frame, we want to ensure that you have a wonderful shopping experience whether online or in person.  We want you to be fully satisfied with every purchase.

Customer Privacy:
Our mailing list is private information and we will NEVER sell, give or disclose any information from our list.

Secure Online Ordering:

In order to protect the transmission of your personal and credit information when ordering online, we utilize SSL (Secure Socket Layer) encryption technology so that your order is confidential and secure.  

Order By Phone:
If you would prefer, you can phone in your order with a credit card to our Toll Free Order number (888)615-1444.

Order By Fax:
You may shop our website as you would above.  Instead of submitting your form, you may print out your completed order form and fax it to us at (805)499-5154.  Please include credit card information when faxing your order.

Order By Mail:
You may shop our website as you would above.  Instead of submitting your form, simply print it out and mail it to us.  If paying by credit card, be sure to include credit card information and sign the order form.  To pay by check or money order, simply enclose payment with your order.  Mail the printed order form to:

Weaver's Needle 'N Frame
1610-2 Newbury Road
Thousand Oaks, CA  91320

Special Orders:
Payment in full at the time of your order is required for items that are not routinely stocked.  These items may not be returned.

Gift Registry:

It's not high-tech like the ones in the department stores, however, what better way to let  your friends and family know exactly what you want for your special occasion.   We make it simple with our gift registry. Just let us know what you'd like to have listed, tell them how to contact us and.we'll take care of the rest.

Gift Certificates:
Prefer to make your own selection?  Gift certificates are available in any dollar amount and offers a quick and convenient gift alternative.

Weaver Club Card:
The Weaver Club Card is our way of saying Thank You for being a frequent shopper! (You don't have to tell your family about this one!)  Just purchase $200.00 worth of regularly priced merchandise and you will receive $15.00 worth of store credit.  (Not valid for custom framing, class discounts, sale merchandise, finishing and birthday cards.   Does not include sales tax.)

Birthday Club Card:
Be sure to tell us what month your birthday is and we will send you a birthday postcard in the month you were born.  The card entitles you to a one time 20% discount on any regular priced merchandise in the shop during that month, including Dazor Lamps.  Please note expiration date on card.

Returns
:
In order to insure the best quality products, we do not accept returns on special orders, threads, fabrics, books and charts, needlepoint canvases, opened kits, framing and sale merchandise.

Other items may be exchanged within two weeks of of purchase when accompanied by the original receipt for items of equal value or store credit.  We do not offer cash/credit refunds.

 

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